Successful case: Technical Support Engineer for a cyber security company in Singapore

Successful case: Technical Support Engineer for a cyber security company in Singapore

The client

Our client is a Singapore-based cyber security company, specialising in digital forensics, that manufactures data extraction, transfer and analytical devices for cellular phones and mobile devices.

The challenge

The client was looking for a Technical Support Engineer with experience in technical desktop support and the candidate was required to have strong managerial skills.
Besides that, the ideal candidate would have to train end users and customers in technical situations. The client contacted Gemini Personnel to help them attract and select the right candidate.

The process

Gemini’s consultant used Gemini’s in-house database to search for candidates whose profile fit the requirements. After a thorough search and selection process, the consultant introduced an excellent candidate to the client.
The candidate went through three rounds of interviews with multiple decision makers in the company (Line Manager, Managing Director and Human Resources Business Partner), before the company offered him the position.

The result

The candidate was offered a package that lead to a 30% increment from his last salary. The client praised Gemini’s consultant for the perfect match and professional support during the hiring process.
Also looking to hire new talent in your organisation? Contact Gemini Personnel Pte. Ltd. for more information: +65 6238 7069 or gemhq@gemini.sg